Privacy Policy
Our core commitment: Protected student data stays on the user’s computer and is never sent to us. All Razor Sparrow services meet or exceed FERPA, COPPA, SOPPA, SOPIPA, and New York Education Law 2-d requirements.
Razor Sparrow LLC (“Razor Sparrow,” “we,” or “us”) respects your privacy. This policy describes how we collect, use, and share information when you visit our websites or use our services. This Privacy Policy should be read in conjunction with our Data Security & Handling page, which provides more technical detail on how data is handled.
Information we collect
Depending on how you interact with us, we may collect:
- Contact and account details you provide directly, such as name, school or district name, role, and email address when you request a demo, subscribe to updates, or communicate with us.
- Technical and usage data such as browser type, device type, general location (region or country based on IP), pages viewed, and timestamps—primarily to operate and improve our sites and services.
- Support information you choose to share when you contact us, including messages and files you attach.
Student data
Many Razor Sparrow offerings are designed so educators can streamline workflows without requiring identifiable student data for core functionality. Where a specific service does process student or child-related information, we describe that in the service’s terms and documentation and work with schools and districts consistent with applicable laws (including FERPA and applicable state student privacy laws) and contractual obligations.
If you are a parent or guardian with questions about student information at your school, please contact your school or district administration.
How we use information
We use the information above to:
- Provide, maintain, and improve our websites and services
- Respond to inquiries and provide customer support
- Send transactional or service-related messages
- Analyze usage in aggregate to understand service performance and inform development
- Comply with law and protect the safety, rights, and security of our users and Razor Sparrow
Cookies and similar technologies
We may use cookies, local storage, and similar technologies for essential site operation, preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may limit certain features.
Sharing
We do not sell your personal information. We may share information with service providers who assist us (e.g., hosting, email delivery, analytics) under contracts that require appropriate protection of data. We may also disclose information if required by law or to protect our legal rights.
Retention
We retain information only as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law.
Your choices
Where applicable, you may request access to or correction of your personal information, or ask questions about our practices, by contacting us using the addresses in Districts and contact below. We’ll respond as quickly as we can and in accordance with applicable law.
Changes
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If you continue to use our sites or services after updates are posted, you agree to the revised policy.
Districts and contact
For district paperwork, privacy questions, or security review requests, please use our contact form. If needed, you can also email support@razorsparrow.com or book a privacy conversation.